Terms & Conditions sone 970 – Platform Rules You Need to Know

By registering, logging in, or using any service on the sone 970 platform, you are deemed to have read, understood, and agreed to be bound by all Terms & Conditions set out in this document. These Terms & Conditions form a legally binding agreement between you ("Member") and sone 970 ("Platform").

If you disagree with any part of these Terms & Conditions, you must stop using the sone 970 platform immediately. Continued use of our platform following any changes to these Terms & Conditions will be considered your acceptance of those changes.

The official language of these Terms & Conditions is Bahasa Melayu. Where a translation in another language is available, the Bahasa Melayu version shall prevail in the event of any conflict or ambiguity.

Sone 970 services are offered exclusively to individuals who meet all of the following eligibility criteria. sone 970 reserves the right to decline or terminate the membership of any individual who does not meet these criteria at any time.

Mandatory Eligibility Criteria:

• Age: You must be at least 18 years of age at the time of registration. sone 970 reserves the right to request age verification documents at any time.
• Location: The sone 970 platform is designed and optimised for users in Malaysia. Members are responsible for ensuring their use of the platform complies with the laws applicable in their location.
• Legal Capacity: You must have full legal capacity to enter into a valid and binding agreement under Malaysian law.
• Not a sone 970 Employee: sone 970 employees, their immediate family members, and contractors directly involved in platform operations are not eligible to register as members.

Each sone 970 member is permitted to hold only one (1) active account at any time. Owning multiple accounts under the same individual — whether using different names, phone numbers, email addresses, IP addresses, devices, or payment details — is a serious violation of sone 970's Terms & Conditions.

Member Responsibilities Regarding Their Account:

• All information provided during registration must be truthful, accurate, and current. False information is grounds for account closure and forfeiture of funds.
• Members are fully responsible for all activities that occur within their account — whether carried out by the member themselves or by any third party granted access.
• Your account password must be unique and must not be shared with anyone, including sone 970 staff. sone 970 will never ask for your password.
• Members must notify sone 970 immediately if they suspect unauthorised access to their account.
• Identity verification (KYC) may be required before processing your first withdrawal or when sone 970 deems it necessary for security purposes.

Sone 970 supports a wide range of local Malaysian payment methods for deposits and withdrawals. All financial transactions are handled with the highest level of security, using 256-bit SSL encryption and a 24/7 fraud monitoring system.

Accepted Payment Methods at sone 970:

FPX supports Maybank2u, CIMB Clicks, RHB Now, Public Bank Berhad, Hong Leong Connect, and all major Malaysian banks.

Transaction Limits & Policy:

• Withdrawals are processed only to the same payment method used for the deposit. This is a security measure to prevent money laundering.
• Deposited funds must belong to the member themselves. sone 970 strictly prohibits the use of third-party funds for deposits.
• sone 970 reserves the right to place withdrawals on hold for security review or identity verification purposes. The hold period will not exceed 5 business days.
• Incorrect deposits resulting from third-party errors (bank or e-wallet provider) must be reported to the sone 970 support team within 24 hours.

Sone 970 offers a variety of bonuses and promotions to members from time to time — including a Welcome Bonus, ongoing deposit bonuses, weekly cashback, and VIP programme benefits. All bonuses are subject to the specific terms & conditions stated in each respective promotional offer, as well as the general conditions set out in this section.

General Terms for All sone 970 Bonuses:

• Rollover Requirement: All bonuses must be wagered in accordance with the specified rollover requirements before any winnings derived from the bonus can be withdrawn. The general rollover starts at 25x the bonus amount.
• Validity Period: Unused bonuses or incomplete rollovers within the validity period (typically 30 days) will expire automatically.
• One Active Bonus at a Time: Members may only hold one active bonus at a time. Claiming a new bonus before the current one is completed requires the existing bonus to be forfeited.
• Game Contribution: Different game types contribute varying percentages towards rollover. Table Games and Live Casino typically contribute 10–20%, while slots contribute 100%.
• Bonus Bet Limit: When wagering with bonus funds, the maximum bet per round is RM50 or 10% of the bonus balance, whichever is lower. Bets exceeding this limit may result in the bonus being forfeited.
• Withdrawal Before Rollover Completion: Requesting a withdrawal before the bonus rollover requirement is met will result in the bonus and any associated winnings being forfeited.

All games available on the sone 970 platform — including slots, Live Casino table games, digital lottery, roulette, progressive jackpots, and e-sports — are governed by the specific rules for each game as displayed within the respective game interface. Members are responsible for understanding the rules of each game before playing.

• All slot and RNG games use a Random Number Generator (RNG) that has been audited and certified by an accredited independent auditing body.
• Live dealer game outcomes are determined by the actions of a physical dealer captured via live stream. These results are final and cannot be contested.
• In the event of a technical disruption during a game session, sone 970 will attempt to process the affected round based on system records. If the records are incomplete, the relevant bets will be voided and returned.
• The RTP (Return to Player) for each game is displayed transparently within the respective game information.
• For e-sports competitions, the decisions of the official sports team or e-sports governing body shall apply. sone 970 follows official results exclusively.

Sone 970 maintains a fair and safe gaming environment for all members. The following actions are strictly prohibited and may result in disciplinary measures, including temporary suspension or permanent account closure and forfeiture of all funds.

• Identity Fraud: Using another person's personal information to register or operate a sone 970 account.
• Money Laundering: Using the sone 970 platform for money laundering or financing illegal activities.
• Automated Software: Using bots, automated scripts, artificial intelligence software, or any automated method to play games or access the sone 970 platform.
• Fraudulent Collusion: Colluding with other members to dishonestly influence the outcome of Live Casino table games, lotteries, or e-sports.
• Bug Exploitation: Intentionally exploiting technical vulnerabilities or bugs in the sone 970 system to gain an unfair advantage.
• Multiple Accounts: Owning or operating more than one sone 970 account, whether using the same or different information.
• Hacking Attempts: Any attempt to gain unauthorised access to sone 970's systems, servers, or databases.
• Third-Party Funds: Depositing or using funds that do not belong to the member, including loans, public funds, or business funds.

Sone 970 reserves the right to suspend or close any member account without prior notice in the following circumstances. sone 970's decision in such matters is final, subject to the established appeals process.

• Violation of any section of sone 970's Terms & Conditions
• Confirmation that a member does not meet eligibility requirements (e.g., underage)
• False or misleading information provided during registration or the KYC process
• Confirmed fraudulent activity or bonus abuse
• Legal compliance requirements or regulatory authority directives
• Permanent self-exclusion request submitted by the member

Members who wish to voluntarily close their account may do so by contacting the sone 970 support team. For accounts closed voluntarily without any violations, any valid remaining balance will be refunded within 5 business days following a review.

The sone 970 platform is provided on an "as is" basis, without any express or implied warranties regarding its adequacy, accuracy, or continuous availability. sone 970 shall not be liable for any losses incurred by members, except those arising directly from gross negligence or proven fraud on the part of sone 970.

• sone 970 is not liable for service disruptions caused by factors beyond our control, including network issues, power outages, or natural disasters.
• sone 970 is not liable for game outcomes that are unfavourable to a member, provided the system is functioning correctly and fairly.
• sone 970's maximum total liability to any member within a 12-month period is limited to the net deposit amount made by that member during the same period.

Sone 970 handles all member personal data in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010. By accepting these Terms & Conditions, you consent to sone 970 collecting, storing, and processing your personal data for the purposes stated in Privacy Policy ours.

• Your personal data will not be sold, rented, or shared with unrelated third parties without your consent.
• You have the right to access, correct, or request deletion of your personal data at any time by contacting sone 970 at support@sone970.com.
• sone 970 may share members' personal data with regulatory authorities or law enforcement when required to do so under Malaysian law.
• All communications and transactions between your device and sone 970's servers are protected with 256-bit SSL encryption.

For detailed information on how sone 970 handles your personal data, please read Privacy Policy our comprehensive one.

Sone 970 is fully committed to a safe and responsible gaming experience. We believe that online gaming should be a source of entertainment, not a cause of financial stress or personal hardship. This section outlines our commitment and the tools we provide to help members play responsibly.

Self-Control Tools Provided by sone 970:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your gaming spend. These limits take effect immediately, and reducing a limit requires a 24-hour cooling-off period.
• Loss Limit: Set a maximum loss limit you are comfortable with over a given period. Once this limit is reached, the sone 970 platform will block further wagers until the limit period expires.
• Session Time Limit: Set a time limit for your gaming sessions. The system will issue a warning and, if necessary, end the session once the time limit is reached.
• Temporary Self-Exclusion: If you need a break from playing, you can self-exclude for a period of 1 day, 7 days, 30 days, 90 days, or 180 days.
• Permanent Self-Exclusion: Members who wish to stop playing altogether may apply for permanent self-exclusion. This exclusion is irrevocable and the account will be permanently closed.

Sone 970 reserves the right to modify, amend, or update any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on the sone 970 platform. It is the member's responsibility to review the Terms & Conditions periodically.

• For amendments involving material changes to member rights or obligations, sone 970 will provide notice via email or in-platform notification at least 7 days before the amendment takes effect.
• Continued use of the sone 970 platform after the effective date of any amendment constitutes full acceptance of the revised terms.
• These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with this agreement shall be resolved through the jurisdiction of Malaysian courts.
• Should any provision of these Terms & Conditions be found invalid, unenforceable, or contrary to law, that provision shall be modified only to the extent necessary, while all remaining provisions shall continue in full force and effect.

For any enquiries regarding sone 970's Terms & Conditions, please contact our support team via 24/7 live chat or email us at support@sone970.com. We are happy to clarify any part of this document in Bahasa Melayu.